u7u7 Privacy Policy

1. Introduction

U7u7 takes your personal privacy seriously. We believe transparency and trustworthiness are the foundation of a great gaming experience. That is why our Privacy Policy is written in plain, clear language — so every member knows exactly what we do with their information.

This Privacy Policy explains: what information we collect about you, why we collect it, how it is stored and used, and what rights you have over your data. By creating an account at u7u7, you are considered to have accepted this Privacy Policy.

2. Information We Collect

U7u7 only collects information that is necessary. We do not seek out excessive or irrelevant data. Below is a detailed breakdown of the types of information we collect:

Data Type	Example	Purpose
Identity	Full name, date of birth, national ID number	Age & Identity Verification
Contact	Email address, phone number, current address	Account Management & Support
Financial	Mobile Banking/Nagad/Rocket number, transaction history	Payment Processing & Verification
Device	IP address, browser type, device ID	Security & Fraud Prevention
Gaming	Betting history, login times, session data	Service Improvement & Responsible Gaming
Cookies	Preferences, language settings, session tokens	Improving the User Experience

3. How Information Is Collected

U7u7 collects your information in several ways. It is our responsibility to keep you informed about each method:

• Registration Form: Information you provide when creating an account is collected directly at the point of submission.
• KYC Verification: A copy of your national ID or passport may be collected to verify your identity.
• Payment Transactions: Financial information is automatically recorded at the time of each deposit or withdrawal.
• Platform Usage: Your activity on the platform — including which pages you visit, how long you stay, and which games you play — is automatically logged.
• Cookies & Tracking: Cookie and session information is collected through your browser as you browse the website.
• Customer Support: Information you provide when contacting our support team is stored for reference.

4. How Information Is Used

U7u7 uses collected data solely for specific, legitimate purposes. We never use your data in any way that violates your privacy. The main use cases are:

• Account Management: To manage registration, login, profile updates, and account security.
• Payment Processing: To process deposits and withdrawals securely and maintain a record of all transactions.
• Identity & Age Verification: As part of the KYC process and to meet regulatory compliance requirements.
• Fraud & Scam Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyze usage patterns and deliver a better gaming experience.
• Customer Support: To answer your questions and resolve any issues.
• Responsible Gaming: To monitor signs of problem gambling and offer assistance where needed.
• Marketing Communications: To inform you about promotions and offers where you have given consent (you can unsubscribe at any time).

5. Data Sharing & Disclosure

U7u7 never sells your personal data to third parties. However, limited data sharing may occur in specific circumstances:

• Payment Provider: Necessary information is shared with payment partners, including Mobile Banking, Nagad, and Rocket, to complete transactions.
• Game Providers: Minimum necessary information may be shared with third-party game providers to operate their services.
• Regulatory Authority: In cases of legal obligation or court order, information may be shared with the relevant authorities.
• Technology Partners: Limited data may be shared with trusted technology partners to ensure site security and functionality.
• Anti-Money Laundering: Under AML/CFT regulations, reporting suspicious transactions to the relevant authorities is mandatory.

6. Cookies Policy

U7u7 uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored in your browser that help the site function while you use it.

• Essential Cookies: Required to maintain your login session and ensure account security. These cannot be disabled.
• Functional Cookies: Used to remember your language preference, theme, and other settings.
• Analytics Cookies: Used to understand which parts of the site see the most traffic and to improve our services.
• Marketing Cookies: Used to display relevant ads and offers (requires your consent).

You can manage or delete cookies through your browser settings. However, disabling certain essential cookies may affect some site functionality.

7. Security Measures

U7u7 uses industry-leading technology to keep your data secure. Our security measures operate without compromise:

• 256-bit SSL Encryption: All data transmitted between you and our servers is encrypted.
• Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
• Firewall & DDoS Protection: Servers and data are protected against external attacks.
• Regular Security Audits: Independent third-party experts conduct regular audits of our security infrastructure.
• Restricted Access Controls: Only authorized personnel are permitted to access your personal information.
• Data Backup: Regular backups are stored on secure, encrypted servers.

8. Data Retention Period

U7u7 does not retain your data longer than necessary. Retention periods are determined by the type of information and applicable legal requirements:

• Account Information: For the duration the account is active and up to 5 years after closure (as required by law).
• Financial Transaction Records: A minimum of 7 years, in accordance with Bangladesh's financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Gaming Logs & Session Data: Typically retained for up to 2 years.
• Support Communications: Up to 2 years after a matter has been resolved.
• Cookies & Session Data: Automatically deleted at the end of a session or upon expiry of the set retention period.

9. Your Rights

Under u7u7's Privacy Policy, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

10. Child Protection Policy

U7u7 strictly prohibits service to anyone under 18. Collecting or processing personal data from minors is not permitted under any circumstances. If an underage account is identified, it will be closed immediately and all associated data will be deleted.

If you believe your child has registered by mistake, please contact our support team immediately. We will take prompt action.

11. Changes to Privacy Policy

U7u7 may update this Privacy Policy from time to time. For significant changes, members will be notified in advance by email or via an on-platform notice. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

You can check the "Last Updated" date at the top of this page to see when the policy was last changed. To request a copy of a previous version, please contact our support team.

12. Contact Us

If you have any questions or complaints about this Privacy Policy, or wish to exercise your rights, please get in touch. Our dedicated privacy team is available 24/7, seven days a week.